Shipping policy

Last Updated: June 27, 2026

Thank you for shopping with Sen Cycle. This Shipping Policy outlines how we handle order processing, delivery, and related services.

1. Delivery Coverage Area

We currently offer delivery only to the following locations:

Customers must select their preferred delivery station from the dropdown available on the product page.

Once an order is placed:
- Our sales team will contact you for order confirmation
- Any queries related to product selection or delivery will be resolved before dispatch
Orders are processed only after successful payment and confirmation

Delivery timelines will be communicated during the confirmation call
We aim to deliver orders as quickly as possible, typically within 2–4 business days depending on availability and location
Delays may occur due to unforeseen circumstances (traffic, weather, etc.)

All bicycles are delivered fully assembled and ready to use
Our delivery partner will:
- Deliver the product to your location
- Assist with basic handover and inspection
- Confirm that the product is received in proper condition

Returns are accepted only in case of major damage during delivery
The issue must be reported at the time of delivery to our delivery partner or support team
No claims will be accepted after delivery confirmation

If the customer is unavailable at the time of delivery:
- Our team will attempt to reschedule delivery
Repeated failed delivery attempts may lead to order cancellation

Though before delivery, our sales team will confirm customer's availability.

We offer assistance before delivery to help you choose the right product:

For any shipping-related queries, please contact us:

Email: sencycletraders@gmail.com
Phone: +91 9038141227
Store Address: Naity Road, Barabahera, Konnagar, Dist: Hooghly, PIN: 712246, West Begal, India.

We reserve the right to update or modify this Shipping Policy at any time. Changes will be reflected on this page.